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Making the Case for Business Taxonomy
Written by:
Zach Wahl
Project Performance Corporation
1760 Old Meadow Road
McLean, Virginia 22102
e: zwahl@ppc.com
t: 703.748.7000
This paper defines potential returns that may come from the consideration, design, and implementation of a business taxonomy at the outset of your organization’s information management initiatives. The paper discusses the benefits a well-designed business taxonomy may offer to your users for the storage and management, findability, and overarching interoperability of information and information systems.
The Evolution of Information Management
Over the last decade, vast amounts of information have flowed from individual sources such as personal hard drives, file shares, and hard copies into electronic repositories, including portals, intranet websites, and document management systems. With these content migrations, the management of this information has changed drastically. As many of these online systems are owned and managed by “average” business users, the responsibility for the proper placement and tagging of content shifted from a small group of librarians and information professionals to a much wider pool of content managers. This democratization of content management has yielded significant benefits. Information is generally more accessible and more readily shared. However, it has also commonly resulted in mismanaged content placed in areas that are unintuitive for users or subjected to incomplete or inconsistent tags, making it difficult for users to find.
Business taxonomy design surfaced as a simple answer to address these issues as it is driven by the actual end users. The business taxonomy focused on the organization and categorization of content to make it simple and intuitive for end users. Additionally, end users aided in the creation as they were asked to apply tags to the content.
To read more, please download the pdf on Making the Case for Business Taxonomy.
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