Successful VDI Telework Solution
"Telework improves the quality of life for all," Congressman Frank Wolf (R-VA) wrote in a letter to George W. Bush on October 2, 2007. He continued by stating "Telework reduces traffic congestion and air pollution. It reduces gas consumption and our dependency on foreign oil. Telework is good for families -- working parents have flexibility to meet everyday demands. Telework provides people with disabilities greater job opportunities. It’s also a good way for retirees to pick up part-time work."
Background and Objectives
Federal agencies received a Congressional mandate to implement a telecommuting program. The purpose of the mandate was to reduce traffic congestion by allowing federal employees to telework from home or a GSA sponsored telework center. Congress soon recognized the added benefits of a telework program: it improves the work life balance of federal workers: it promotes environmental conservation: and it provides cost savings by requiring smaller physical infrastructures.
As the world’s largest patent issuing body and one of the world’s largest data repositories with over 900 terabytes of data, the United States Patent and Trademark Office (USPTO) presented both unique challenges and unique opportunities for the implementation of a telework solution. In addition to the objective of meeting the Congressional mandate, the USPTO had two additional objectives for implementing a telework solution; they wanted to develop an infrastructure that would enable them to efficiently process the ever-increasing volume of patent applications and they wanted an infrastructure that would accommodate an increase in workforce without the need for additional office space.
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