With today’s omnipresence of social technologies such as Facebook, Twitter, and LinkedIn, it is incredibly easy for people all over the world to instantly share thoughts, experiences, opinions; to instantly share “likes” or “dislikes”; to instantly rate and comment on resources; to “connect” to and “follow” others wherever they might be. In short, it is incredibly easy for people all over the world to virtually stay in touch, independent of each other’s respective location.

Harnessing this collaborative power in a work-related setting – which gave birth to the term Enterprise Social Media – has gained a lot of momentum for the past couple of years with many firms and government agencies alike. This case study shows how Project Performance Corporation (PPC) harnessed the power of the Atlassian Confluence wiki platform to help a government agency create a secure and powerful online collaborative space for research communities located across the United States.

Download the Case Study here.